Terms & Conditions


PAYMENT METHODS 

We accept Visa, MasterCard, American Express, Maestro and JCB cards.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then be returned to shop.TheRake.com

Payment will be taken at the time the order is placed.

SHIPPING

We charge standard shipping rates to the following countries; United Kingdom, European Union, United States, Canda and Mexico, Singapore/Hong Kong/China and Rest of World.

The Rake insures orders over £100.00 during the time they are in transit until they are delivered to the customer. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

Please note that as some goods are shipped directly from our suppliers, delivery times may vary depending upon your location. The Rake is not responsible for any goods that are shipped by our suppliers, which are delayed or lost in transit.

We work closely with our shipping partner to ensure that any delays due to customs issues are minimised.

TAXES & DUTIES

TheRake.com delivers internationally on a DDU basis. 

This means that the recipient is liable for all import duties, customs and local sales taxes levied by the country being shipped to; payment of these is necessary to release your order from customs on arrival.